But often, airlines will issue vouchers, find hotels, and do what they can for passengers as an act of goodwill. Acts of God, like thunderstorms, can let airlines off the compensation hook. Photo: Spirit Airlines Bad weather lets Spirit off the hookĪn airline’s obligation to passengers in the United States frequently depends on what causes the delay or cancelation. Spirit advises it continues to experience some problems across its network. I had to pay nearly $800 out of pocket to book with Delta in order to get home,” posted another. You guys canceled my flight home, rescheduled us, and canceled that flight too, with no additional help or rescheduling. “I’ve been stuck in Houston 1500 miles away from home for two days.
Children and elderly sleeping on the floor – pregnant women – including myself. “No one to offer different flights, hotel, nothing.
No one was at the check-in counter after multiple cancelations,” one Washington DC-based stranded passenger said on Twitter. “I’m going on 48 hours with no idea where my bag is. Many passengers also appear confused about their rights and an airline’s obligations in the event of delays or cancelations. Much of the social media ire directed at Spirit Airlines since the weekend seems to stem from poor communication and stranded passengers. Unpredictable problems like bad weather and more predictable issues like staffing shortages have severely impacted several United States-based airlines this year. Dallas-based Southwest Airlines canceled 103 flights and delayed 689 flights. On Tuesday, American Airlines canceled 309 flights and delayed a further 583 flights. Spirit is not the only airline adversely impacted lately. Unpredictable weather events like thunderstorms can cause chaos for an airline. Spirit is not the only airline having a rough few days Stay informed: Sign up for our daily and weekly aviation news digests. I like many others got STRANDED for two days straight of cancellations in Louisiana with the first day being delayed 4 times before getting canceled and the second day being delayed 2 times before being canceled, WILL NEVER FLY SPIRIT AGAIN!!!!!!
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